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You’ve got questions, we’ve got answers. Read through these FAQs and if you don’t see your question or the answer you were looking for, feel free to contact us directly. |
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Q: Do I need to know how to program web sites to use
About a Baby? A: Absolutely not. Our easy to use management tool will guide you through all the steps needed to create an incredible site for all of your family and friends to view. Q: Why should I sign up for About a Baby? A: About a Baby is the best way to share the experience of your pregnancy and the birth and growth of your newborn child with your community of loved ones. It is also the best and easiest way for your family and friends to communicate their knowledge and experience with you. Q: Where can I find help? A: Each feature in your management tool has a step-by-step numbering system available to guide you. Should you need additional help, you can email our Technical Support staff at: techsupport@aboutababy.com. Q: How do I contact About a Baby? A: Please feel free to send any comments, thoughts, suggestions or anything else to us at: contact@aboutababy.com. You can also find other contact email addresses in the Contact Us section of this site. Q: In which languages is About a Baby offered? A: About a Baby is currently offered in English, and will soon be available in Spanish. Q: What happens if I still have time on my Pregnacy Site subscription after I deliver my baby? A: If you still have time left on your contract after you deliver your baby, we will convert your site to an Early Years Site upon your request at! Simply email us at contact@aboutababy.com when you'd like to make the switch. Q: What do I do if I forget or lose the link to my site? A: Send an email to login@aboutababy.com and we will forward your login information to your registered email account. Q: How can I inform friends and family that my site is ready to be viewed? A: Once you would like to invite your friends and family to view your site, you can simply use the prewritten announcement email available in your personal management tool. Q: How long will it take to set up my site? A: Initial set up can be completed in less than15 minutes. However, this time may vary depending on how many pictures you would like to upload into your gallery. Q: When can my friends and family view my site? A: As soon as you’ve sent them the login name for your site. Q: How frequently can I update or change my site? A: As often as you like. Your About a Baby management tool is available 24 hours a day, 7 days a week. Q: How can I provide product suggestions to About a Baby? A: Send an email to suggestions@aboutababy.com. All suggestions are welcomed and encouraged. Q: Who controls my site content? A: You do. About a Baby has no control over the content that you post on your personal pregnancy or baby site. |
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